Samsung told customers worldwide Tuesday to stop using their Galaxy Note 7 smartphones as it struggled to contain a snowballing safety crisis that threatens to derail the powerhouse global brand. The South Korean conglomerate also called a halt to worldwide sales and exchanges of the troubled handset, as the federal US consumer regulator issued an alarming warning of the possible…
Spontaneous combustion is probably the last thing you’d expect from your shiny, expensive new smartphone, but it’s a fate that’s befallen dozens of Samsung Galaxy Note 7 units. On September 15, the United States Consumer Product Safety Commission (CPSC), the federal agency charged with overseeing product reports and alerts, issued a formal recall of the more than 1 million Note 7 devices shipped to consumers in…
If you have a Samsung Galaxy Note 7 phone, even one of the supposedly safe replacements, you should power it down. That’s the message Monday from the US Consumer Product Safety Commission and from Samsungitself. “Consumers with an original Galaxy Note7 or replacement Galaxy Note7 should power down and take advantage of the remedies available, including a refund at their…
There’s more bad news for Samsung and the Galaxy Note 7 today, as it appears that another replacement model has overheated. A 13-year-old in Minnesota has been burned by a Galaxy Note 7 that’s said to have been a replacement model. Abby Zuis says that she felt a “weird, burning sensation” when holding the Note 7 on Friday and that…
When Samsung started handing out “safe” Galaxy Note 7 phones last month, it was expected that we would be putting the stories of overheating Note 7s behind us. Unfortunately, that hasn’t been the case. In the days after a report said that a replacement Note 7 overheated on an airplane, three more “safe” Note 7s have reportedly caught fire. First, a…
Spontaneous combustion is probably the last thing you’d expect from your shiny, expensive new smartphone, but it’s a fate that’s befallen dozens of Samsung Galaxy Note 7 units. On September 15, the United States Consumer Product Safety Commission (CPSC), the federal agency charged with overseeing product reports and alerts, issued a formal recall of the more than 1 million Note 7 devices shipped to consumers in…
Samsung released the Galaxy Note 7 a few weeks ago to overwhelmingly positive reviews. One thing none of the reviews could tell you ahead of time was that the Note 7 shows a slight tendency to explode. That’s certainly not what you want in a new flagship smartphone. Samsung has fired up a recall this week, so what should you…
No suele ser común que un fabricante como Samsung detenga de golpe la venta de uno de sus terminales estrella, pero parece que el Galaxy Note 7 les acaba de producir un gran quebradero de cabeza a los directivos de la firma surcoreana. Samsung ha ordenado la retirada del Galaxy Note 7 de la venta en todo el mundo, por problemas…
Samsung has confirmed that it is recalling the Galaxy Note 7, its newest smartphone, following reports that some devices exploded. The device was launched less than a month ago to very positive reviews, but concerns about the battery in some units — which reportedly combusted while charging — have forced the company’s hand. Yesterday, Samsung confirmed it was investigating the issue, and…
In recalling its Galaxy Note 7s, Samsung said that it had received word of 35 phones that had endured battery malfunctions that might have led to explosions. It didn’t mention whether any had caused damage. On Sunday, however, an Australian poster to Reddit said that their phone had spontaneously combusted while charging and damaged their hotel room. Posting under the…